Three plans, every transaction priced in plain basis points. No setup fees. No volume tricks. Provider costs (PSP fees, blockchain gas) passed through at cost.
For startups validating their first integration.
Availability: best effort, business-hour support.
For scaling businesses with predictable monthly volume.
Availability terms are defined in the signed plan terms.
For high-volume operations and enterprise counterparties.
Availability and support terms are agreed in the signed order form.
All plans include sandbox access, the full API surface, and routing through configured PSP, provider, and blockchain rails.
Provider costs (PSP fees, blockchain gas) passed through at cost. EUR figures are illustrative for the launch period; the final commercial agreement governs.
The same numbers as on the cards above, with the operational differences spelled out.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Monthly platform fee | Free | €499 | Custom |
| Volume cap | €1M / month | €50M / month | Unlimited |
| Fiat-rail fee | 0.08% | 0.05% | 0.03 to 0.04% |
| Stablecoin fee | 0.05% | 0.04% | 0.03 to 0.04% |
| Sandbox environment | Yes | Yes | Yes |
| Routing controls | Defaults | Advanced | Custom policies |
| Webhooks and analytics | Limited | Yes | Yes, with audit log |
| Availability terms | Best effort | Plan terms | Custom terms |
| P1 incident response | Best effort, business hours | 4 business hours | 1 hour, 24 by 7 |
| Service credits | Not applicable | Signed terms | Signed terms |
| Audit cooperation | On request | Standard pack | Annual on-site |
| Account management | Shared CSM pool | Dedicated CSM |
SLA terms in full at our legal hub. Each tier signs the same DPA and TOMs.
Things prospects ask before they sign.
The platform fee is a flat percentage of each successful transaction routed through ChainMore. Failed or refused transactions are not charged. The percentage you see on the cards is what you pay, full stop. Provider-side costs (PSP fees, on-chain gas) are passed through at cost on the same invoice.
Volume is the gross amount routed through ChainMore in a calendar month, summed in EUR equivalent. The plan cap is a soft cap: when you exceed it, the next plan up is offered for the following month, never billed retroactively.
No, those costs are passed through at cost on a separate line of the invoice. ChainMore does not mark them up. You can see the per-transaction cost breakdown in the merchant dashboard.
Operational terms are handled in the commercial agreement. The Starter tier is best-effort, Growth adds priority support, and Enterprise can include reviewed uptime, response-time, and service-credit terms in the signed order form.
Yes. Plan upgrades take effect immediately and are pro-rated for the remainder of the month. Downgrades take effect at the next billing cycle so the SLA commitment stays consistent for the month already in progress.
The Starter plan is the trial. No credit card, no setup fee, full API and sandbox access. Use it as long as you want; upgrade when your monthly volume passes the Starter cap.
A signed Main Agreement, a Data Processing Agreement (GDPR Article 28), and basic KYB on the merchant entity. The DPA template, TOMs, and sub-processor list are sent on request before the Main Agreement is signed so your counsel can review them in parallel. DPA details here.
Talk to us. Volume above €50M per month, custom routing policies, counterparty review support, and bespoke service terms all live in the Enterprise plan. Email support@chainmore.io with subject "Enterprise pricing inquiry" and a real human writes back within one business day.
Tell us your monthly volume and target rails, and we will reply within one business day with a tailored proposal and the legal pack.